Shipping & Delivery Policy

Effective Date: July 5, 2025

Order Processing:

• Skincare product orders are processed within 1–2 business days.
• Spa service bookings are confirmed immediately upon payment.

Shipping Within Egypt:

• We deliver to all Egyptian governorates.
• Estimated delivery times:
  • Cairo & Greater Cairo: 1–2 business days
  • Other cities: 2–4 business days

Shipping Fees:

• Calculated at checkout based on location.
• Free shipping may be available during promotions.

Delivery Issues:

• Please check your address carefully.
• We are not responsible for delays or lost shipments due to incorrect info.

Contact:
For delivery questions, email support@srayaspa.com.